lestari77 Casino & Sportsbook Data Care
This page describes what we collect when you use lestari77 and how we keep that data protected. We at lestari77 collect personal information—your name, email, date of birth, address, payment details, and government ID—to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with anti-money-laundering regulations. Your information is encrypted during transmission and stored securely on our servers.
We do not sell your personal data to advertisers or third-party marketers. We share information only with payment processors, compliance partners, and legal authorities as required by law. Our lestari77 platform uses cookies to remember your login status and game preferences; you can disable cookies in your browser settings, though some platform features may not function properly.
If you have questions about how we handle your data or wish to request access, correction, or deletion of your information, our support team can help during business hours. This policy applies to users accessing lestari77 from anywhere in the world, though our services are available only where local law permits.
What Data We Collect on lestari77
We at lestari77 collect different categories of information depending on how you interact with our platform. When you register, we collect your email address, password (hashed, never stored in plain text), legal name, date of birth, and residential address. This information is required to create your account and verify your identity for withdrawals.
When you deposit funds, we collect payment method details—your digital wallet information (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account details (for mobile banking, local payment, online payment, e-wallet). We do not store full credit-card numbers; payment processing is handled by certified third-party gateways. For withdrawals, we retain records of the payment method you used so we can return funds to the same source.
Before you can withdraw, we collect KYC (Know Your Customer) documents: a copy of your government-issued ID (national identity card, passport, or driver's licence), address verification (utility bill or bank statement), and sometimes a photo of you holding your ID alongside a dated note. These documents are encrypted and stored separately from your account data.
We also collect usage data automatically: your IP address, device type, browser version, and pages you visit. This helps us identify and prevent fraud, improve our platform's performance, and understand how users navigate our slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook (Liga 1, Piala AFF, Champions League), and esports coverage. We do not collect biometric data or use facial recognition.
How we use your data
We use your personal information for five primary purposes. First, we verify your identity through KYC to prevent fraud and comply with anti-money-laundering laws. Second, we process your deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. Third, we provide customer support—when you contact us via live chat or email, we use your account information to locate your details and resolve your issue. Fourth, we monitor for suspicious activity (multiple account attempts, unusual betting patterns) to protect your account and prevent fraud. Fifth, we use aggregated, anonymised data (statistics like "average daily active users" or "tournament participation rates") to improve our platform.
We do not use your data for marketing purposes without your explicit consent. If you opt in to receive promotional emails about new slot tournaments or sportsbook events, you can unsubscribe at any time via a link in those emails.
Our lestari77 Data Protection Practices
Our servers use SSL/TLS encryption (version 1.2 or higher) to protect data in transit. All personal information—email, ID scans, payment details—is encrypted at rest using industry-standard algorithms. We restrict access to your data to authorised staff only (account-support team, compliance officers, senior management). We do not share your information with third parties except payment processors and legal-compliance partners required by law.
We store your data on servers located in multiple jurisdictions; some may sit outside Indonesia. By using lestari77, you acknowledge that your information may be transferred to and processed in countries with different data-protection laws. We maintain the same security standards across all locations.
We retain your data for as long as your account is active. After account closure, we retain information for seven years if required by anti-money-laundering regulations, or for shorter periods if permitted by law. You may request deletion of non-essential data (marketing preferences, browsing history) at any time; essential data (identity records, transaction history) may be retained for compliance purposes.
Your rights on lestari77
- Access: Request a copy of all data we hold about you.
- Correction: Ask us to fix inaccurate personal information in your account.
- Deletion: Request removal of non-essential data (marketing preferences, browsing history).
- Portability: Ask for your data in a structured, machine-readable format.
- Objection: Opt out of marketing emails and non-essential communications.
Cookies and tracking
Our lestari77 platform uses cookies to store your login session, remember your language preference, and track which games you play (for personalised tournament recommendations). Cookies are small text files stored on your device; they do not contain sensitive information like passwords or payment details. We use both first-party cookies (set by lestari77) and third-party cookies (set by analytics providers like Google Analytics) to measure site traffic and user behaviour.
You can disable cookies in your browser settings. However, some lestari77 features—login persistence, game preferences, real-time updates—may not work properly without cookies. We do not use cookies to track you across other websites.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If we make material changes—such as collecting new categories of data or sharing information with additional third parties—we will notify you via email or a banner on the lestari77 platform. Your continued use of lestari77 after such notification constitutes acceptance of the updated policy.
Contact our support team via live chat or email if you have questions about this privacy policy, wish to exercise any of your rights, or suspect your data has been compromised. We aim to respond to all data requests within 5–10 business days during office hours. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and throughout our service regions can reach us through the same support channels.
We prioritise protecting your personal information and keeping our privacy practices transparent. This policy explains exactly what we collect, how we use it, and your rights. If you have concerns, contact our support team.